Privacy & Security

Jita99 Privacy Policy

Your personal information matters greatly to us. Everything about how we collect, use, and protect your data is laid out here with full transparency.

Our Security Measures

How Your Data Stays Safe

SSL Encryption

All data transfers are secured with 256-bit SSL encryption. Your information cannot be intercepted or read by third parties.

KYC Verification

The identity verification process ensures that only legitimate users can manage their accounts.

Secure Data Storage

Your information is stored on encrypted servers, backed up regularly, and protected against unauthorized access.

No Third-Party Sales

Your personal information is never sold or shared with any third party without your consent.

Data Retention Period

Data is retained for legally mandated periods and automatically deleted once the retention period expires.

Your Control

You can request to view, correct, or delete your data at any time by contacting our support team directly.

Last Updated: January 2026 Language: Bengali (bn-BD)

Welcome to Jita99. This Privacy Policy explains how we collect, store, and protect your personal information. Jita99 is the online gaming platform trusted by millions of users across Bangladesh. We believe that transparency and trustworthiness are our greatest strengths — which is why this policy is written in plain language, free of legal jargon, so you always know exactly where you stand.

By using our platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.

This Privacy Policy applies to all Jita99 services, mobile apps, and websites. It may be updated periodically, so we encourage you to revisit this page from time to time.
Section 1

What Information We Collect

When you register and use our services on Jita99, we collect certain necessary information. This data is used to deliver the best possible experience and to keep your account secure.

Personal Identification Information:

  • Full name, date of birth, and nationality.
  • A copy of your National ID, passport, or driving license (required for KYC verification).
  • Current address and contact number.
  • Email address and the user's preferred username.

Financial Information:

  • Payment method details (Mobile Banking, Nagad, Rocket account numbers).
  • Deposit and withdrawal transaction history.
  • Bank account details (where applicable).

Technical Information:

  • IP address, device type, and operating system.
  • Browser type and language settings.
  • Login time, session duration, and access logs.
  • Cookie data and behavioral data related to site usage.

Gaming Activity Information:

  • Betting history and win/loss records.
  • Preferred games and play patterns.
  • Bonus usage history.
We only collect information that is genuinely necessary to operate our services. Requesting unnecessary data goes against our policy.
Section 2

How Your Information Is Used

Jita99 uses the information it collects solely for specific, legitimate purposes. Below is a full breakdown of how we use your data:

Purpose Details Legal Basis
Account Management Ensuring secure registration, login, and account protection Contractual Obligations
KYC Verification Verifying identity and age (18+) Legal Obligations
Payment Processing Processing deposit and withdrawal transactions Contractual Obligations
Fraud Prevention Detecting and preventing suspicious activity Legitimate Interest
Customer Support Troubleshooting and Complaint Resolution Contractual Obligations
Personalization Personalized Offers and Recommendations Consent

We will never use your information for any purpose not stated in this policy. If we need to use your data for a new purpose, we will obtain your consent first.

Section 3

Information Sharing & Third Parties

Jita99 does not sell your personal information to any third party. However, your data may be shared in the following limited circumstances:

  • Payment Processors: With payment service providers such as Mobile Banking, Nagad, and Rocket, solely for the purpose of processing transactions.
  • KYC Partner: With identity verification service providers who comply with international privacy standards.
  • Regulatory Authorities: In response to legal obligations or government directives.
  • Law Enforcement Agencies: Where a valid court order exists to assist with an investigation.
  • Technology Partners: Technology service providers that operate the platform, all bound by strict confidentiality agreements.

Each third party receives only the information necessary for their specific function — not your full profile. All third parties are required to comply with international data protection standards.

Please note: Jita99 never shares your information with third parties for marketing or advertising purposes. That is our commitment.
Section 4

Cookie Policy

Cookies are small text files that our website stores in your browser. Jita99 uses different types of cookies to enhance your experience:

  • Essential Cookies: These are used to maintain login sessions, ensure security, and keep the platform running. They cannot be disabled.
  • Functional Cookies: To remember your language preference, theme settings, and other personal configurations.
  • Analytics Cookies: To understand which parts of the site are used most — this helps us improve our services.
  • Personalization Cookies: To show you customized offers based on your gaming preferences.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform. Continuing to use the site means you consent to our Cookie Policy.

Section 5

Data Protection Measures

Jita99 uses the most advanced technology to protect your privacy. Here is an overview of the security measures we have in place:

  • 256-bit SSL/TLS Encryption: All communications between the website and your device are encrypted.
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access to our servers.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Security Audits: Regular third-party security audits are conducted.
  • Data Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
  • Access Controls: Staff can only access the information necessary for their specific role.

In the event of a security breach, we will notify affected users and the relevant regulatory authorities within the legally required timeframe.

Your role matters too: Use a strong password, never share your login credentials with anyone, and only log in from trusted devices.
Section 6

Your Rights

Under Jita99's Privacy Policy, you have clear rights over your own personal information:

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of your information under certain circumstances.
  • Right to Restrict Processing: You may request that the use of your information be restricted to specific purposes.
  • Data Portability: The right to receive your data in a machine-readable format.
  • Right to Object: You can opt out of marketing communications or profiling at any time.
  • Right to Withdraw Consent: You can withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. In certain cases, legal obligations may prevent us from deleting specific data, but we will always explain the reason if that applies.

Section 7

Child Protection Policy

Jita99 is a responsible gaming platform. We strictly ensure that our services are available to users aged 18 and above only. We never knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • The KYC process requires submission of age verification documents.
  • If any account holder is found to be a minor, their account will be closed immediately.
  • Any data collected from a minor will be deleted immediately upon discovery.
A Note for Parents: If your child has registered on this platform by mistake, please contact our support team immediately. We will take prompt action.
Section 8

Privacy Policy Updates

Jita99 may update this Privacy Policy from time to time. Changes may be prompted by:

  • Adding new services or features.
  • Changes in legal or regulatory requirements.
  • Improving security measures.
  • Improving transparency based on user feedback.

We will notify you of any significant changes via email or in-platform notifications. Continued use of the platform after such changes constitutes acceptance of the updated policy. We recommend checking this page periodically to stay informed.

The latest version of this policy will always be available on this page. The "Last Updated" date at the top of the page indicates when the most recent changes were made.
Section 9

Get in Touch

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

Email Support

[email protected]
Response: within 30 business days

Live Chat

24/7 Support Available
Directly through the platform

When submitting a complaint or request, please use your registered email address and clearly state the subject of your request. This helps us assist you as quickly as possible.

Frequently Asked Questions

No, Jita99 never sells your personal information to any third party. We only use your data as necessary to operate our services and strictly adhere to our privacy policy.

Yes, you can submit a data deletion request through our support team. However, certain information may be required to be retained for a specified period due to legal obligations — in such cases, we will explain the reasons.

We retain transaction records, but full payment details are not stored directly on our servers. All payment processing is handled by secure third-party providers that comply with PCI-DSS standards.

If a security breach occurs, we will promptly notify the affected users, temporarily secure the account, and take the necessary steps following an investigation. If you notice any suspicious activity, contact support immediately.

All data is retained for as long as your account remains active. After account closure, financial transaction records may be kept for up to 7 years as required by law. All other data is deleted after the applicable retention period.

Play safely on Jita99 — enjoy with complete peace of mind.

Your privacy is our priority. Register today and join Bangladesh's most secure gaming platform.

SSL-Secured Platform
Encrypted Data Storage
18+ Verified Platform
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